Officer - FSSC

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Date: Feb 2, 2026

Location: Airoli, MH, IN

Company: Lupin

Job Description

• Solid understanding of P2P Shared Service operations and experience in P2P Help Desk/Service Desk. 
• Ensure timely responses to all Helpdesk/Service Desk queries in line with internal guidelines. 
• Possess strong written, oral, and analytical skills. 
• Support the Manager in helpdesk reporting and escalation management. 
• Experience working with SAP, Excel, and workflow systems. 
• Proven experience in customer relations management for Vendor Help Desk/Service Desk roles.

Work Experience

2 to 4 Years

 

Education

Graduation in Accountancy or Commerce

Competencies

Innovation & Creativity
Strategic Agility
Result Orientation
Collaboration
Stakeholder Management
Customer Centricity
Developing Talent
Process Excellence

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