Center Admin operations

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Date: Feb 4, 2025

Location: Hyderabad, IN

Company: Lupin

Qualification: Any Graduate

 

Relevant Experience: 5+ Years

 

Job Description:
1. Clinic Operations Management: 
    • Oversee the daily operations of the OPD neuro rehab center, including scheduling, patient flow, and administrative tasks. 
    • Ensure the clinic operates efficiently while maintaining high standards of care and service delivery.
    • Implement and monitor operational policies, procedures, and protocols to ensure smooth functioning.


2. Staff Management: • Lead, supervise, and support non-clinical staff, administrative personnel, and support staff. 
    • Coordinate staff schedules and ensure adequate coverage for all services. 


3. Patient Experience: • Ensure an exceptional patient experience by maintaining a high level of service and care.
    • Handle patient inquiries, concerns, and feedback to enhance satisfaction and retention. 
    • Oversee the patient intake process, ensuring accurate documentation and efficient onboarding.

 
4. Financial Management: • Monitor and manage the center's budget, ensuring efficient use of resources. 
    • Oversee billing, invoicing, and financial reporting, working closely with the finance department. 
    • Develop strategies to optimize revenue generation and manage operational costs. 


5. Maintain updated records, licenses, and certifications for the clinic and staff. 
    • Coordinate audits and inspections as required.

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